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SAFe® en la industria de las Telecomunicaciones

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SAFe®

en la industria de

las Telecomunicaciones

Por Carlos Hernández

El enfoque principal de SAFe® es mostrar el trabajo de valor realizado y mostrar las liberaciones de manera regular, con un estrecho vínculo de colaboración entre todos los miembros del equipo alineados a la misma visión con un enfoque estructurado a un nivel de detalle necesario para cualquier organización sin importar su tamaño.

La demora en las Telecomunicaciones

El tiempo y por su puesto la competencia, son los adversarios a vencer en la industria de las telecomunicaciones, siendo de por sí un sector muy complejo y competitivo. Al ser una industria tan evolutiva, varias compañías en este sector se enfrentan a problemas internos como la poca frecuencia en la liberación de productos y/o servicios y que además siempre se retrasan con la fecha original de su lanzamiento.

En este mercado donde especialmente el negocio cambia constantemente, sin lugar a duda la velocidad puede hacer la diferencia entre el éxito o el fracaso: Como se ha visto en el salto de tecnologías de 3G, a la 4G y del tan esperado 5G, donde esta generación promete descargas mucho más rápidas, una amplia cobertura y conexiones más estables y seguras.

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DEMORA

Los equipos de proyecto enfrentan lanzamientos de productos y/o servicios poco frecuentes y además demorados.

En general todos los equipos de proyectos se encuentran aplicando en menor o mayor grado las prácticas locales de la organización en búsqueda del cumplimiento de las metas de los proyectos con un despliegue de infraestructura que permita más dispositivos conectados al mismo tiempo, fabricación de modems – pasando de segunda a tercera generación de forma inmediata – y desde luego que las antenas tengan más potencia para resolver el problema de la congestión electromagnética cuando existen grandes aglomeraciones de dispositivos móviles, donde de manera interna se busca mejorar la definición del SOW (Statement of Work), los requerimientos, la comunicación de los miembros del equipo, el seguimiento de las actividades, la identificación de los riesgos y después de todo este esfuerzo…

el resultado no está en el tiempo esperado.

¿ENTONCES CUÁL ES LA SOLUCIÓN?

¡Las Telecomunicaciones deben ser ágiles!

Los proyectos pueden tardar desde unos meses a varios años en finalizarse, lo que exige el uso de contextos ágiles, que logren un estrecho vínculo de colaboración entre todos los miembros del equipo y sobre todo de la necesidad de un enfoque más estructurado para atender los proyectos de gran escala y de alta complejidad.

El mejor Framework para atender estos ambientes ágiles escalados es SAFe® (Scaled Agile Framework®) ya que es una serie de competencias comprobadas que hacen viable la agilidad del negocio donde se aplican las prácticas Lean y se vive el modelo Ágil a nivel empresarial, además de brindar un nivel de detalle para cada organización en función de su tamaño, se puede alcanzar su implementación a través de un Roadmap suficientemente robusto que permita soportarlo en el camino hacia la meta de la transformación de agilidad organizacional.

SAFe® se enfoca en la alineación y la visión compartida manteniendo a todos los interesados sincronizados en los objetivos, dando oportunidad a un acelerado progreso y mejora de la calidad constante y permite administrar claramente los requerimientos y priorizarlos, además de brindar la gobernanza adecuada y una adopción de un lenguaje fácil y común en toda la organización con este Framework.

———————————————————————————————————————–

El enfoque principal de SAFe® es mostrar el trabajo de valor realizado

y los avances del producto de manera regular.

———————————————————————————————————————–

Ventajas de SAFe® para la Industria

de las Telecomunicaciones

Una de las actividades más importantes que brinda este Framework es la oportunidad de tener a todos los interesados celebrando el evento que se le conoce como PI Planning (Program Increment), donde las personas de múltiples áreas, incluidos los propietarios de los productos, el equipo de IT, el equipo del área comercial, el equipo de marketing entre otros más, se encuentran platicando uno a uno (donde antes jamás tuvieron una charla tan cercana) y además tienen la posibilidad de compartir lo que cada equipo hace, como lo hace y da a conocer sus prioridades.

Cada equipo comparte sus comentarios sobre la misma visión, entendiendo como ésta se alinea con el resto de los equipos para

un fin común.

Al aplicar Scaled Agile Framework se puede alcanzar una comunicación, integración, automatización y estrecha cooperación con todos los interesados para planificar, ejecutar, desplegar, liberar y además mantener la operación por medio de la competencia llamada DevOps, reduciendo de forma significativa la separación que sufren entre la etapa de la entrega final y la de operación del producto, evitando de forma excesiva los traspasos de los mismos, cuidando en mantener la estabilidad del producto/servicio y concentrándose en dar un servicio óptimo al usuario final.

Este Framework ha venido ganando aceptación en la industria de las telecomunicaciones por los resultados favorables alcanzados, donde ha demostrado habilitar la agilidad empresarial sin importar el tamaño de la organización, alrededor del mundo ha: mejorado de forma dramática el tiempo de comercialización, empleados comprometidos, incremento en la calidad, una alta satisfacción del cliente.

Los que ya adoptaron esta nueva forma de enfoque hacia el Producto final, sobre la vieja forma de administrar el proyecto, han encontrado cambios de forma cuantitativa como cualitativa traducidos en progreso.

El uso del Agile Release Train de SAFe® permite:

Aumento en las capacidades

lo que permite entregar un mayor porcentaje, donde antes no se lograba.

Mayor previsibilidad

facilitando una visión mucho mejor en los próximos años.

Reducción en costos

bajando los desperdicios en el uso de los recursos.

Entrega más frecuente

los equipos liberan de forma incremental y con mayor frecuencia.

Si llegaste hasta aquí, te pueden interesar dos cosas: